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Adult Case Management

A Utah New Choices Waiver Provider

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Schedule A Free Consultation Now!

Find out how Adult Case Management can help you.

(385) 273-1456

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A New Choices Waiver Case Management Provider

Rated best in class among providers!

FREE CONSULTATION  WHY CHOOSE US?

About the New Choices Waiver (NCW)

The NCW program is designed to serve individuals who are residing long term in a nursing facility or licensed assisted living communities. The program offers an option for these individuals to move into integrated community-based settings if they wish to do so and if their needs can be safely met in the setting that they have chosen. When an individual is enrolled in the New Choices Waiver program, they may receive an expanded package of supportive services through Medicaid which are intended to help with community-based living.

The following services are available through the NCW Program:

Adult Day Care
Adult Residential Services
Assistive Technology Devices
Attendant Care
Caregiver Training
Case Management
Chore Services

Consumer Preparation Services
Emergency Response Systems
Environmental Accessibility Adaptations
Financial Management Services
Habilitation Services
Home Delivered Meals
Homemaker Services

Community Transition Services
Medication Assistance Services
Non-medical Transportation
Personal Budget Assistance
Respite Care
Specialized Medical Equipment
Supportive Maintenance

Download the New Choices Waiver Fact Sheet Here. 

Why Choose Adult Case Management

Our senior care advisors are experts in working with adults and their families finding and living in long-term care communities. We have hired the best Registered Nurses and Social Workers in the business to work with us and serve our clients.

Expert Guidance

Our team has been too nearly every community along the Wasatch Front and helped hundreds of seniors and their families find the safest long-term care options.

Safety is our Mission

We exist to help families find the safest long-term care options for them. We care about people and our only goal is the make sure they are safe and are taking care of.

Certified Senior Advisor

Randy is a Certified Senior Advisor (CSA). This means he is certified as a leading expert in aging and serving older adults. Earning the CSA certification requires individuals to pass a rigorous exam and to uphold the highest ethical standards for the benefit and protection of the health and welfare of seniors. CSAs are multidisciplinary professionals who have demonstrated advanced knowledge in the multiple processes of aging.

Our Team

Randy Chipman

Randy Chipman

Certified Senior Advisor

Randy Chipman

Certified Senior Advisor

385-273-1456

Randy Chipman

Certified Senior Advisor

Randy Chipman is a Certified Senior Advisor and a specialist in senior care. He is a member of the National Placement and Referral Alliance.

Randy is the President and Owner of CarePatrol of Utah, a senior placement agency that helps families find assisted living, independent living, memory care and in-home care. He and his team have personally toured nearly every senior living community along the Wasatch Front and offer a personal concierge service to families looking for care. They have helped hundreds of families find the safest long-term care options. He is also the founder of Adult Case Management, a new choices waiver case management company and a Utah Medicaid provider.

He has a Bachelor’s Degree from BYU-Idaho in Economics and Finance and a Master’s Degree in Business Administration from the Woodbury School of Business at UVU.

CarePatrol of Utah is an independently owned franchise of CarePatrol. CarePatrol was founded in 1994 and is the nation’s largest senior placement agency. Randy was recognized as a CarePatrol top performer in 2017 and 2018 and the franchise business trainer for Utah, Colorado and Arizona.

Keri Chipman

Keri Chipman

Office Manager

Keri Chipman

Office Manager

Keri Chipman

Office Manager

Jay Morgan

Jay Morgan

Business Development Director

    Jay Morgan

    Business Development Director

      Jay Morgan

      Business Development Director

      Brenda Bowen

      Brenda Bowen

      Social Worker

        Brenda Bowen

        Social Worker

          Brenda Bowen

          Social Worker

          Amy McKinnon

          Amy McKinnon

          Social Worker

          Amy McKinnon

          Social Worker

          Amy McKinnon

          Social Worker

          Amy McKinnon, SSW, has been in the Social Work field for over 18 years. A graduate of the University of Utah, she has worked with a variety of populations in wonderful community organizations such as The Sharing Place of Utah, YWCA of Salt Lake City, and Valley Behavioral Health.

          Amy has worked closely, as a patient advocate, with Skilled Nursing, Assisted Living, Memory Care facilities and the New Choices Waiver program for several years assisting her clients with navigating through the many questions, qualifications, and services this program can provide.

          Her approach is person-centered so her clients receive the best this program can offer them within their individual situation and community-based setting.

          Jackie Winkel

          Jackie Winkel

          Registered Nurse

            Jackie Winkel

            Registered Nurse

              Jackie Winkel

              Registered Nurse

              Jackie has been a registered nurse for 24 years working primarily with the LTC/geriatric population in the nursing home setting, case management and more recently as a state surveyor of nursing homes. She has worked case management for approximately 8 1/2 years and working with the elderly. In her spare time, love going for drives, hiking, snowmobiling, river running, quilting and watching grandkids soccer games.

              News & Events

              Stay up to date on our latest articles, press releases, and what we are doing serve and bring change to our community.

              What is a Certified Senior Advisor?

              The need for educated professionals able to cater to the unique health, social and financial needs of seniors grows as the Baby Boomers reach retirement age, and improvements in healthcare allow people to live longer. Certified…

              What is a Certified Senior Advisor?Read More

              What Happens When a Resident in Assisted Living Runs out of Money?

              UPDATE: The State has made some changes to the application process from when this article was written. Call us to get the most current application process. It is often heard one of the biggest fears among…

              What Happens When a Resident in Assisted Living Runs out of Money?Read More

              Why Adult Case Management?

              Why did you start Adult Case Management? Great question, thanks for asking… I started Adult Case Management after years of helping seniors find assisted living options with CarePatrol of Utah. With CarePatrol of Utah, we are…

              Why Adult Case Management?Read More

              How to Qualify for the NCW?

              Qualifying for the New Choices Waiver program can be complicated. There are two primary ways that an individual qualifies for the NCW. Learning how one qualifies is better understood when you realize why the State has…

              How to Qualify for the NCW?Read More

              Read Our Latest Updates

              Client Testimonies

              “Randy carefully and thoughtfully answered all of my questions. I was very concerned about our situation, and he was able to point me in the right direction for the resources we needed. I would use him again in a heartbeat.”
              – Jennifer

              “I’ve been very working with Randy and his team. It’s obvious they truly care about the people they work with.”
              – Olivia

              “We really can’t say enough about the timely care we received from the professionals at Adult Case Management”
              – Lisa

              Looking for immediate answers to your questions?

              Schedule a no-cost consultation today!

              Let our senior care advisors help. We will call or meet with you right away.

              385-273-1456

              SCHEDULE NOW

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              Resources

              • New Choices Waiver Website
              • Utah Medicaid
              • Veteran’s Aid and Attendance
              • CarePatrol

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              ADULT CASE MANAGEMENT
              Phone: (385) 273-1456
              Fax: (385) 273-1457

              Waiver Overview

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